Microsoft has announced that Microsoft 365 Copilot will increase from $30 to $60 per user per month starting July 2026, drawing sharp criticism from enterprise customers and Gartner analysts.
What's Changing
- Price: $30 → $60/user/month
- New features: Copilot Agents, advanced analytics, custom AI workflows
- Enterprise Agreement customers: 90-day price lock
- Small business tier: $40/user/month (new)
Customer Reaction
A survey of 1,200 IT decision-makers found that 45% plan to reduce Copilot seats and 12% plan to cancel entirely. Alternative AI assistants from Google and Anthropic are seeing surging enterprise interest as a result.
